Welcome to Paarambarya Natural Products (“we,” “our,” or “us”). This Shipping Policy explains the shipping terms and conditions for orders placed through our website www.paarambarya.com (“Website”). By placing an order, you agree to the terms outlined below.

1. Order Processing Time

• All orders are processed within 1–3 business days (excluding Sundays and public holidays).

• Orders placed after 5 PM IST will be processed on the next working day.

• In case of any delays due to unforeseen reasons (like supply issues or weather), we will inform you via call or email.

2. Shipping Methods & Delivery Timeline

We currently offer the following shipping options within India:

• Standard Delivery: 2–7 business days (depending on location)

• Express Delivery: 2–4 business days (available in select areas)

• Bulk Orders / Large Items: Timelines may vary based on logistics and location

3. Shipping Charges

Shipping charges are based on weight and delivery location:

• Tamil Nadu: ₹60 for the first 1 kg

• Other States: ₹120 for the first 1 kg

• Free Shipping: May apply to select products or orders above a specified value (as shown on the Website)

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS or email.

• Tracking can be done directly through the courier’s website or via our support team.

5. Delivery Issues

• We are not responsible for delays caused by courier services, weather, or unforeseen logistics issues.

• If your order is marked as “delivered” but not received, notify us within 48 hours so we can raise a query with the courier.

6. Address Accuracy

• Please double-check your shipping address before placing the order.

• We cannot be held responsible for delivery failures due to incorrect addresses provided by customers.

• Once the order is shipped, address changes cannot be guaranteed.

7. Bulk & International Shipping

• Currently, we focus on deliveries within India.

• For bulk orders or international shipments, coordination will be required.

• Customs, duties, and taxes for exports must be handled by the buyer.

8. Lost or Damaged Packages

• If your package is lost or arrives damaged, contact us immediately.

• Claims must be reported within 7 days of the expected delivery date.

• We will coordinate with the courier to resolve the issue.

9. Returns & Refunds

• Please refer to our Return & Refund Policy for full details.

• If a return is approved, return shipping is the customer’s responsibility, unless the issue is due to a shipping error or product defect on our part.

10. Contact Us

For any shipping-related questions or order support, reach out to us:

📧 Email: support@paarambarya.com
📞 Phone / WhatsApp: +91 89032 16142
🏠 Address: Rahmath Garden, 4th Main Road, 17th Cross Street,
Keezha Sarakalvilai, Kottar, Nagercoil, Tamil Nadu – 629002, India

Thank you for choosing Paarambarya Natural Products — your trust helps us revive traditional craftsmanship sustainably.